Contact us
We're a small team and we read every message. Reach us any way you like:
- Name: Heakanksha Sharma
- Phone/WhatsApp: +91 82872 41995
- Email: heakankshasclg@gmail.com
- Hours: Monday to Saturday, 10 am to 7 pm IST. We reply within 24 hours on working days.
- Based in: Faridabad, Haryana, India
Bought from a shop on OurTales? For questions about a product, delivery or refund, please contact the shop first, using the WhatsApp button in their shop. Each shop is run by its own seller. If you can't sort it out with them, email us with your order number and we'll help.
Grievance Officer
- Role: Grievance Officer, OurTales
- Email: ourtales03@gmail.com
- Response times: we acknowledge within 48 hours and aim to resolve within 30 days.